Live support software offers a number of astonishing features, one of
which is ‘real time traffic monitoring’. This unique feature enables you to
closely observe visitors’ activities on your website. You can collect useful
data about your visitors and can use it to bring improvements not only in
contents of your website but also in your online customer service.
Undoubtedly, observing your visitors’ activities has never been as easy and accurate as it is now with real time traffic monitoring feature of live support software.
Keeping a constant track of visitors’ activities on your
website is important for many reasons. It lets you analyze your popularity,
your discrepancies and the rate of your progress. Knowing visitors’ activities is also
essential to analyze where you stand in the competitive online market. Above
all, it gives you an insight on how to bring improvements in your website to
gain more traffic and more conversions. How can you observe the activities of
visitors on your website more accurately? You need to use latest website tools
and technologies which could give you more precise results. One of the most
reliable tools which can do wonders in observing your visitors on your website
is live support software.
See how implementing this web-based chat application
benefits in getting closer to your visitors’ activities.
Using the real-time traffic monitoring feature of live support service, you cannot only
get closed to your site visitors; rather you can know about the traffic of
different websites. You can know where your visitor has come from and how many
times he/she has navigated through your website. Noticing visitors’ time spent on
each page of your website, you can even know which of your web pages have been
frequently visited and which are overlooked. You can even know the reasons
behind your visitors’ varying tendency of using different pages.
The remarkable visitor tracking feature of live support software also lets you
know on how particular visitor landed on your site, what geographical location
he/she belongs to. You can even know what language a particular user
speaks. Taking advantage of website
monitoring function of your live chat, you can observe daily and monthly
traffic on your website, including page views and unique IP addresses.
Providing all minute details, the unique feature of live chat enables you to
know the type of browser and operating system used by your website visitors.
The website traffic monitoring tool of online support allows
you to see which search engines are providing you traffic as well as most
frequently used keywords to find your site.
Having a closer view of your visitors’ activities lets you
bring improvements not only in your website contents but also in your online
services. The data and statistics collected by traffic monitoring feature of
live chat lets you know analyze your monthly and yearly progress. Keeping a
continuous track of your website’s popularity as well as loopholes, you can
make timely up-gradations to keep your business going even in tough marketing
situations.
Undoubtedly, observing your visitors’ activities has never been as easy and accurate as it is now with real time traffic monitoring feature of live support software.
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